IDCARE
IDCARE is Australia and New Zealand’s national identity and cyber support service. We are a not-for-profit charity that was formed to address a critical support gap for individuals confronting identity and cyber security concerns. This gap requires specialist Identity & Cyber Security Case Managers and Analysts who apply a human-centred approach to identity and cyber security. This means we place at the centre of everything we do the concerns and needs of the individual, not the technology or process.
Key Services
Individuals:
IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cybersecurity.
* Clients will be listened to and respected
* We will provide frank, independent and tailored advice
* Information will be communicated that is informed from our own testing of responding organisations
* We will respond to enquiries within two business days
* Clients benefit from engaging our specialist Identity & Cyber Security Case Managers.
Organisations:
IDCARE offers unique capabilities through our National Case Management Centre, Identity Security Operations Centre, IDCARE Client Portal and Cyber First Aid.
Specialist services include:
* Immediate Incident Response
* Customer and Staff Care
* Intelligence and Insights